Service Mob

Streamline Your Customer Service with Service Mob's AI-Powered Analytics

Service Mob is an innovative AI platform designed to revolutionize customer service and support operations. By quantifying the customer experience and optimizing service workflows, Service Mob empowers organizations to reduce customer effort, improve gross margins, and deliver exceptional support.

Unparalleled Insights for Optimal Service Delivery

Service Mob's advanced analytics engine analyzes your customer service data to identify the most pressing issues facing your frontline agents. This continuous service intelligence enables you to make data-driven decisions that enhance the customer experience and drive tangible business results.

Proven Results for Leading Enterprises

Service Mob has a track record of success, helping organizations save over $13 million in operational costs while achieving a 30% increase in occupancy, 78% reduction in contact rate, and 70% reduction in abandon rate. The platform introduces innovative metrics, such as Contacts Per Resolved Experience (CPR), to provide unprecedented visibility into service performance.

Seamless Integration with Your Tech Stack

Service Mob seamlessly integrates with your existing "Franken-Stack" of customer service technologies, providing actionable insights from individual agent to enterprise-wide levels. This holistic approach enables you to reduce churn, improve gross margin, and deliver a truly exceptional customer experience.

Empower Your Team to Thrive

By leveraging Service Mob's AI-powered analytics and optimization capabilities, your customer service team can focus on what they do best: providing personalized, efficient, and effective support. Unlock the full potential of your service operations and drive sustainable growth for your business.

Experience the transformative power of Service Mob and elevate your customer service to new heights.