AI Pulse

DoWork

Updated 12/4/2024

DoWork is an AI-powered virtual agent that transforms contact center operations, delivering human-like conversations that boost customer satisfaction by 25% and agent productivity by 30%. With advanced natural language processing and contextual awareness, DoWork automates repetitive tasks, provides instant answers, and seamlessly escalates complex inquiries to live agents.

DoWork screenshot

Our Review of DoWork

Supercharge Your Contact Center with DoWork's AI Voice Agent

DoWork's AI Voice Agent is a game-changing solution that automates up to 80% of customer interactions, elevating service quality and efficiency without compromising satisfaction. By tailoring the AI agent's responses using your own knowledge base, you can ensure it aligns perfectly with your business's expertise and information.

Extend Automation to Phone Calls with Voice AI

Activate DoWork's Voice AI to offer real-time, conversational support to customers without the need for human agents. Seamlessly integrate the AI agent with your existing ticketing system or CRM, enabling automatic ticket creation following customer interactions.

Provide Instant Website Support with Embedded Chat

Embed a customizable chat widget on your website to automate interactions and provide instant support to visitors, without the need for human intervention. Continuously improve your services and business strategies by gaining valuable insights from automated conversation analysis.

Tailor the AI Agent to Your Unique Needs

Customize the capabilities of your DoWork AI agent by selecting the specific skills it should have, ensuring a perfect match with your unique customer service requirements. With its ability to handle a wide range of tasks, from answering FAQs to resolving complex issues, the DoWork AI Voice Agent is your ultimate productivity and automation partner.

Experience the power of AI-driven customer service with DoWork. Boost efficiency, enhance customer satisfaction, and unlock new opportunities for your business to thrive.

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