AI Pulse

Asapp

Updated 12/4/2024

Asapp's powerful AI-driven workflow automation streamlines contact center operations, boosting agent productivity by up to 30% and reducing customer wait times by 50%. With advanced natural language processing and task orchestration, Asapp automates repetitive processes, surfaces relevant information, and empowers agents to deliver exceptional customer experiences.

Asapp screenshot

Our Review of Asapp

Streamline Customer Service with Asapp's Generative AI

Asapp is a game-changing AI solution that revolutionizes customer service and contact center operations. Designed to meet the unique needs of customer experience (CX) teams, Asapp's fully conversational generative AI agents deliver exceptional service at a fraction of the cost.

Unparalleled Automation Capabilities

Asapp's purpose-built generative AI is as capable as a Tier 1 agent, providing real-time assistance for knowledge base queries, workflow guidance, and task completion. By automating these critical functions, Asapp enables your team to focus on more complex customer interactions, driving efficiency and cost savings.

Insights-Driven Optimization

Asapp's powerful analytics engine extracts valuable insights from 100% of your customer interactions, empowering you to make data-driven decisions and continuously optimize your CX. This unparalleled visibility into your operations has enabled Asapp customers to achieve remarkable results, including:

  • 61% Augmentation Rate in 30 Days (F500 Insurance Company)
  • 8.6% Decrease in Average Handle Time (Top Satellite TV Company)
  • 45% Increase in NPS Scores (Global Network Operator)

Uncompromising Customer Experience

Asapp's generative AI agents are fully conversational, delivering a seamless and personalized experience that rivals human interaction. By automating routine tasks and providing real-time support, Asapp ensures your customers receive the assistance they need, when they need it, without compromising on quality.

Unlock the Power of Generative AI

Asapp is the cost-efficient solution that empowers your contact center to deliver excellent customer service at scale. Experience the transformative power of generative AI and take your CX to new heights.